Demographic Entry process - Flow Chart

This department is responsible for entering all information received from the Physician’s office. It gets the information from the Client file, the Patient demographic file and the Charge ticket/ sheet. The process of capturing this information onto the billing software is called charge creation. Process details: Listed below are the different steps involved in creating a Demographic detail of a patient in the system.

01
Patient details
1
02
Guarantor/Account details
2
03
Insurance details
3
  1. Patient id #: (If applicable)
  2. Patient name
  3. Date of Birth
  4. Sex
  5. Marital status
  6. Social security number
  7. Address (physical and mailing address)
  8. Home Telephone number
  9. Employer name and address
  10. Work Telephone number
  1. Guarantor name
  2. Date of Birth
  3. Sex
  4. Marital status
  5. Social security number
  6. Address (physical and mailing address)
  7. Home Telephone number
  8. Employer name and address
  9. Work Telephone number

This includes the primary, secondary and tertiary (if any) insurance coverage of the patient.  Insurance is of two types: –

(a) Health plans and (b) Liability plans.

Insurance details include:-

  1. Insurance name and address
  2. Insurance identification number
  3. Group name/Group number
  4. Validity of the policy
  5. Name of the insured (subscriber)
  6. Relationship of the insured to the patient/guarantor.
  7. Financial Class (FC)